Managed IT Services/Managed Service Provider

Most New York City, New Jersey, and Philadelphia businesses struggle with finding the best ways to manage their IT and technology.

Through a solution like Managed IT Services, you’ll benefit from outsourced technology services from an IT provider like Simplegrid Technology.

Think of Managed Services as your business’s virtual CIO where you remove the complexity from your technology and instead ensure your office technology works, while leveraging it to grow your company.

Managed IT Services eliminates the burden of you carrying your technology on your shoulders. It typically covers aspects of your technology like support, monitoring, and consulting so you can do what you do best in running your business, instead of worrying about whether your technology is optimized or not.

At Simplegrid Technology we’re experts in working with engineering firms, financial services firms, healthcare practices, law firms, and manufacturers. It doesn’t matter if you’re a small company with less than 50 employees or a Fortune 500 organization. You’ll receive the benefits of services that manage your company email, data and content, your line-of-business applications, and protect your sensitive data from theft or attack.

Don’t take our word for it. Read about how your peers are solving their technology struggles by visiting our testimonials page, here.

Outsourcing or augmenting your technology with Simplegrid Technology, through a managed services relationship, ensures you won’t struggle with things like downtime, you’ll receive predictable results, and can rest easy knowing your IT is working optimally.

The importance of not being down and having a high percentage of uptime in your business is critical to your success. You shouldn’t have to worry about your line of business applications struggling to work, your network being compromised through a cybersecurity issue, or having an IT relationship that’s difficult to work with. With Managed IT Services from Simplegrid Technology, we make it easy for you to do business with us because we handle these aspects of your technology for you.

Managed IT Services are a great fit if you’re a business who has a problem with:

  • A lack of reliable and secure management of your IT infrastructure.
  • Needing guidance on how to protect your data and client data.
  • Fast, efficient response in technology support while ensuring the work is done right the first time.
  • How to effectively increase productivity and help move ahead of your competition.
  • In need of a partner in your technology that acts as a trusted adviser who will act as an extension of your business.

We don’t only want to be typical “IT guys”. We want to be a team of advisors who problem solve and create solutions leveraging today’s best technology strategies.

If you’re a decision maker inside your engineering firm, financial services firm, healthcare practice, law firm, or manufacturer, then you’ve probably referred to your IT as the black hole of your office because technology can be a drain on resources, money, and time. And if you’re like any of our best clients, that time spent on IT infrastructure is time you don’t have.

As the CEO, President or office manager who’s responsible for your IT, you’re most likely wanting a partnership where your tech struggles are solved by someone else, without spending a million dollars. Simplegrid Technology’s team of experts will manage, monitor, and maintain your IT infrastructure. We’ll even assist your employees by training them to work with your technology in managing and optimizing it so your business can operate efficiently levering your business applications.

Technology can be tough to manage. You have to have the know-how of how to manage hardware, software, the cloud, your line-of-business applications, and do so with a potential lack of resources, funds, and time. That’s why Managed IT Services are so powerful, because you outsource your key IT functions to a trusted partner so you can focus on running your business instead of your IT running you.

Simplegrid Technology’s team can work with business owners, IT directors, and office admins to provide the necessary enterprise grade tools to manage your technology at a fraction of the cost of hiring someone full time. You’ll get Tier II and Tier III technical support, so that you can sleep at night, knowing your IT and technology actually works. Our team specializes in specific industries and has a strong working knowledge of the technology challenges facing your world.

We deliver proactive, flat-rate IT Services in the New York City, New Jersey and Philadelphia areas. These services are designed to reduce costs, eliminate headaches, improve your bottom line, and mitigate business risks. We partner with you as your Virtual IT Department and outsourced CTO, allowing you to focus on running your business, not your technology.

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Capabilities

Technology Management

24 x 7 Service Desk Server and Workstation Monitoring Patching Scheduled On-Site Maintenance Visits Mobile Device Management

Network & Cyber Security

Security Monitoring Intrusion Prevention and Detection Application Security Firewalls End Point Protection

Legal Application Support

Document Management Systems Case Management Systems Time Entry Systems

VoIP/Phone Solutions

Dedicated Phone Systems Hosted VoIP Hybrid Phone Systems

Data Protection Solutions

Business Continuity Planning Disaster Recovery Planning Server Backup Desktop/Laptop Backup

Cloud Services

Desktop Solutions Hosted Exchange Hosted Server

vCIO

IT Strategy IT budgeting Vendor Management Policy Review and Drafting

Messaging and Communication

Microsoft Exchange Skype Upgrades

Enterprise Content Management

Document Management Enterprise Content Management

Design Integration and Deployment

Desktops, Data Center and Storage Virtualization Remote Access Application Packaging

See what Our Clients have to say:

Simplegrid has primarily focused on saving our organization over 1,000 man hours and $500,000+ in savings.

Simplegrid has been involved with Credit Agricole Corporate Investment Bank since 2010. They have played an important role within our organization and will continue to do so as we move forward. We have used Simplegrid for many desktop and server engineering efforts. Among other things, Simplegrid ...Read More

Scott Messick
VP
Crédit Agricole Corporate & Investment Bank